Our Story

We Build Software That Powers Commerce

SR Innovations is a small software company with a narrow focus: build the tools Shopify merchants actually need, make them work reliably, and charge fairly for them. That's it.

Mission

Make great commerce software accessible to every merchant.

The tools that grow a storefront shouldn't require an enterprise contract or a dedicated engineering team. We build them to be installable in minutes and useful from day one.

Vision

Become the default commerce infrastructure for Indian D2C.

Every growing brand in India should have access to the same engagement, payments, and analytics infrastructure that powers the biggest names globally — built for the Indian market, not bolted on.

Company Story

How we got here

Jan 2026

The problem was obvious

Indian Shopify merchants were stitching together storefront tools that never quite fit how their customers actually shop. Every workaround involved duct tape, manual campaigns, and sleepless launches.

Mar 2026

Our first app ships

We shipped our first Shopify app and onboarded merchants within weeks of launch — which taught us, from the inside, what merchants actually need from an app.

May 2026

80+ merchants and growing

Word spread in D2C communities. Coffee brands, supplement stores, cosmetics labels — merchants who wanted software that behaved found a team that shipped.

Now

PlayForge, and the platform behind it

We focused the platform on storefront engagement: five games, real single-use Shopify discount codes, a shopper reward wallet, and a live conversion funnel — plus the developer tooling we build on ourselves.

Our Values

What we stand for

These aren't wall posters. They're the actual reasoning behind every product and company decision we make.

Merchant-First

Every product decision starts with one question: does this make a merchant's life easier? Not our roadmap. Not our metrics. The merchant.

Reliability

A storefront campaign is not a place for 'we'll fix it Monday.' We hold a 99.9% uptime SLA and treat every incident like the business that depends on it.

Transparency

Clear pricing, public status pages, honest changelogs. If something breaks or changes, you hear it from us first — not from a support ticket.

Innovation

Commerce moves fast. We ship continuously — not quarterly — and we're not afraid to rethink a feature from scratch when the better approach becomes obvious.

Technology

Built on modern, proven infrastructure

We use battle-tested open-source technology and cloud infrastructure. Nothing experimental in the critical path. Boring tech for boring reliability, modern tools for developer velocity.

Everything deployed on AWS with multi-region redundancy, Cloudflare CDN for performance and DDoS protection, and daily automated backups with 30-day retention.

Next.js
Frontend & server
TypeScript
End to end
PostgreSQL
Primary data store
Redis
Queue & cache
Shopify APIs
Native integration
Shopify Billing
Plans & charges

Why merchants trust SR Innovations

Shopify Partner
Official app partner since 2026
SOC 2 Compliant
Annual third-party audit
GDPR Ready
Data residency controls built in
80+ Merchants
Active stores on the platform
99.9% Uptime
Measured over rolling 12 months
The Team

Small team, big impact

SR
Satyam Rai
Founder & CEO

Builder, merchant advocate, and the person who first asked: why don't Indian Shopify merchants have tools that actually fit their stores? SR Innovations is the answer to that question.

EngineeringProductGrowth

We're hiring. See open roles →

Ready to work together?

Whether you're a merchant, a partner, or a developer — we'd love to hear from you.